At Bush Range, your privacy matters. We are committed to handling personal information responsibly, transparently, and in accordance with applicable Australian privacy laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or contact our support team.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
We collect personal information only when it is reasonably necessary to provide and improve our services.
Third-Party Websites & Links
Our website may contain links to third-party websites, services, or applications that are not operated by Bush Range. These links are provided for your convenience only.
We have no control over the content, privacy practices, or policies of any third-party sites. Once you leave our website via a link, we encourage you to review the privacy policy of that website. We are not responsible for the privacy practices or the content of third-party sites.
Third-party services we may use include, but are not limited to:
Payment processors (e.g. Shopify Payments, PayPal)
Shipping and tracking providers (e.g. Australia Post, DHL)
Analytics platforms (e.g. Google Analytics)
Marketing tools (e.g. Meta Pixel, Google Ads)
These services have their own privacy policies and may collect data independently in accordance with their own terms.
Information you provide directly
When you place an order, create an account, or contact us, you may provide information such as:
Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by third-party providers)
Any information you choose to share when contacting customer support
Information collected automatically
When you browse our website, we may automatically collect technical information, including:
IP address
Browser type and device information
Approximate location
Pages viewed and interaction data
This information is collected using cookies and similar technologies to improve website functionality, performance, and security.
Information from third parties
We may receive limited information from trusted third parties, including:
Payment service providers (to process transactions)
Shipping and logistics partners (to fulfil orders)
Analytics and marketing providers (to improve website performance and visibility)
All third parties are required to comply with applicable data protection and confidentiality obligations.
We use personal information for the following purposes:
Processing and fulfilling orders
Managing payments and delivery
Providing customer support and responding to enquiries
Sending order confirmations, shipping updates, and service-related communications
Improving our website, product range, and customer experience
Preventing fraud, misuse, or unauthorised activity
Complying with legal, tax, and accounting obligations
If you choose to opt in to marketing communications, we may send you promotional emails. You can unsubscribe at any time using the link provided in our emails.
Bush Range uses cookies and similar technologies to:
Ensure proper website functionality
Remember user preferences
Analyse website traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features. For more information, refer to our Cookie Policy.
We do not sell your personal information.
We may share your data with trusted service providers only when necessary, including:
Payment processors
Shipping and fulfilment partners
Website hosting and IT service providers
Analytics and marketing platforms (such as Google Analytics)
We may also disclose personal information where required by law or to protect our legal rights, customers, or business operations.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. When personal data is no longer required, it is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, or loss. All payment transactions are secured using industry-standard encryption (SSL/TLS).
While we take reasonable steps to safeguard your data, no online system can guarantee absolute security.
Under Australian privacy laws, you may have the right to:
Access personal information we hold about you
Request corrections to inaccurate or outdated information
Request deletion of personal data where legally permitted
Object to certain data processing activities
To exercise these rights, please contact us at info@bushrange.com. We will respond within the timeframe required by applicable law.
Bush Range does not knowingly collect personal information from individuals under the age of 16. If you believe that a minor has provided personal data to us, please contact us so we can promptly remove the information.
As an international business, your personal information may be processed or stored outside Australia, including in:
The European Union
The United States
Asia (for order fulfilment and logistics purposes)
Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information during international data transfers.
Store: Bush Range
Email: info@bushrange.com
Phone: +61 863840191
Address: 28 Mangosteen Dr, Forrestfield WA 6058, Australia
Contact Page: Click Here
Opening hours customer service:
Monday - Friday: 9:00 AM - 5:00 PM (GMT+8, Australian Western Standard Time)
Saturday - Sunday: Closed
Visit our FAQs page or contact our support team if you have any questions.
We aim to respond within 24 hours.